Account

Settings

Configure your account, preferences, connections, and document defaults.

FAQ ↓

The Settings page is where you manage your account details, interface preferences, external connections, and document defaults.

Settings page showing Account tab selected with sidebar navigation for Account, Billing, Usage, Preferences, Connections, and Document Defaults, and the main panel showing email address, sign in method, and delete account option
Fig 1The Settings page. Navigate between Account, Billing, Usage, Preferences, Connections, and Document Defaults from the sidebar.

Opening Settings

Open your profile menu and select Settings.

Account Settings

The Account section contains your core identity and access controls:

Changing Your Email Address

If you sign in with email and password, you can change the address associated with your account:

  1. Go to Settings > Account and click Change beside your current email.
  2. Enter your current password to verify your identity.
  3. Enter the new email address and click Send verification email.
  4. Open the message sent to the new address and click the verification link.

Jenni confirms the change when the link opens. The Change button is available when email and password are your only sign-in method. If you use Google or another provider, manage the address through that provider.

Preferences

Reduced Motion

Jenni follows your operating system’s Reduce Motion preference automatically. When enabled, sliding and layout animations are minimized, transitions complete almost immediately, and smooth scrolling is disabled. No separate Jenni toggle is required.

Billing Management

The Billing section shows your current plan, usage metrics, and renewal date. From here you can:

See Plans and Billing for details on available plans.

Connections

Connect external reference managers and tools to sync your research library:

Each connection shows its current sync status. Disconnect and reconnect if syncing stalls.

Document Defaults

These settings apply to all new documents. Existing documents retain whatever settings they were created with.

Per-Document Settings

Each document also has its own settings, accessible from the autocomplete menu in the editor toolbar. Click the autocomplete toggle to open the settings panel. These override the global defaults for that document only:

Deleting Your Account

Account deletion is permanent and cannot be undone.

  1. Go to Settings > Account.
  2. Click Delete Account.
  3. Read the warning about data removal.
  4. Confirm your identity.
  5. Click Permanently Delete.

All documents, library items, connected accounts, and subscription data are removed. Active subscriptions are cancelled immediately with no further charges.

Troubleshooting

Settings are not saving. Refresh the page and try again. Check your internet connection. If the problem persists, try clearing your browser cache or using a different browser.

Cannot change email address. Confirm that the new address is valid and is not already associated with another Jenni account. If the Change button is absent, your account uses a third-party sign-in provider. If a verification link has expired, restart the flow from Settings > Account to receive a new link.

Frequently Asked Questions

How do I change my Jenni account settings?
Open your profile menu and select Settings. From there you can update your name, email, password, preferences, and document defaults.
How do I change the email address on my Jenni account?
Go to Settings > Account, click Change beside your email, verify your current password, and enter the new address. Open the verification email sent to the new address and click its link to finish. This option is available for accounts that use email and password as their only sign-in method.
How do I connect Zotero or Mendeley to Jenni?
Go to Settings > Connections and click Connect next to Zotero or Mendeley. Once connected, your reference library is accessible from the citation panel in the editor.
How do I change the default citation style in Jenni?
Go to Settings > Document Defaults and choose from APA, MLA, Chicago, IEEE, Harvard, or search the full CSL repository. This applies to all new documents; existing documents keep their current style.
How do I change the font in Jenni?
You can set the default font style (serif or sans-serif) in Settings > Document Defaults. For individual documents, open the autocomplete menu in the editor toolbar to override the default.
How do I turn off autocomplete in Jenni?
Go to Settings > Preferences and toggle off the autocomplete setting globally, or use the autocomplete toggle in the editor toolbar to disable it for a specific document.
How do I change Jenni cookie preferences?
In regions where GDPR consent applies, open Settings > Preferences and click Manage cookie preferences. You can change preferences, statistics, and marketing consent at any time.
Does Jenni support reduced motion?
Yes. Jenni follows your operating system Reduce Motion preference automatically; there is no separate in-app toggle.
How do I delete my Jenni account?
Go to Settings > Account, click Delete Account, read the warning, confirm your identity, and click Permanently Delete. This removes all documents, library items, and subscription data permanently.
Can I change settings for just one document?
Yes. Open the autocomplete menu in the editor toolbar to access per-document settings for font style, autocomplete, citation style, and auto-cite preferences. These override your global defaults for that document only.