AI Tools

AI Chat

A conversational assistant that reads your document, finds sources, and helps you write.

FAQ ↓

AI Chat is a conversational assistant built into the editor. It reads your entire document, pulls in sources from your library and the web, and responds with context-aware answers that reference specific sections of your work.

AI Chat panel showing a question about AI models with a cited response referencing Birks and Clare 2023, source attribution, copy and add-to-document buttons, and context source toggles for Current document, Web, and Library
Fig 1The AI Chat panel — a cited response with source attribution, copy/insert actions, and context source toggles at the bottom.

Opening the Chat

Click New > AI Chat from the left sidebar, or click the AI Chat icon in the right sidebar. The chat panel slides open to the right of your document. You can resize the panel by dragging its left edge, or collapse it by clicking the icon again.

What the Chat Can Do

AI Chat handles four broad categories of requests:

Document Context

The AI reads your full document before responding. This means it can:

You do not need to copy-paste text into the chat. The AI already has access to everything in the editor.

Source Control

Source Control lets you choose exactly which knowledge sources the AI uses when answering. Click the + icon above the chat box to toggle between:

Sources you select appear as tags above the chat input. Click the x on any tag to remove it. This gives you precise control over what the AI references when generating answers.

Send Quotes to Chat

You can send specific text from your document directly into AI Chat without copy-pasting:

  1. Highlight a sentence or paragraph in your draft
  2. Click the Chat button in the selection toolbar
  3. Jenni adds your selection to the chat as a temporary source

This is a quick way to ask targeted questions about specific parts of your writing or have the AI explain or revise a passage in context.

Citation Support in Responses

When the AI references a source, it appears as an inline citation in the response. Hover over a citation to see its full metadata (title, authors, year, and journal). Click the citation to navigate to its entry in your bibliography or library.

Conversation Memory

The chat retains recent messages within a single thread. A thread can hold up to 20 messages or 100,000 characters, whichever is reached first. When a thread reaches its limit, older messages are trimmed from the beginning. Starting a new thread clears the history.

Managing Chat History

Click the clock icon in the top-right corner of your workspace to open your chat history. From here you can:

Use separate threads to organize your thinking – one thread per research question, paper, or source set.

Configuration

Chat Preferences

Click the preferences button in the chat footer to configure how the AI searches for information:

SettingOptionsDefault
Web searchAsk before searching / Always searchAsk
Library searchAsk before searching / Always searchAsk

When set to Ask, the AI will confirm before running a web or library search. When set to Always, it searches automatically whenever your question would benefit from external information.

Usage Limits

PlanMonthly Limit
Free5 messages (one-time)
Plus500 messages per month
ProUnlimited

Attaching Files to Chat

Images

Attach an image using any of these methods:

The AI can analyze charts, diagrams, screenshots, and handwritten notes. It will describe what it sees and answer questions about the visual content.

PDFs

Click the paperclip icon in the chat input to attach a PDF. The file uploads to your library automatically. Once attached, the AI can summarize the document, answer questions about its content, extract key findings, and help you cite it in your work.

Managing Attachments

Attached files appear as preview thumbnails below the chat input. Click the x on any thumbnail to remove it before sending. You can attach multiple files to a single message.

File Limits

LimitFreePlusPro
Image size15 MB15 MB15 MB
PDF pages1505001,000
PDF file size25 MB100 MBUnlimited

Best Practices

Troubleshooting

Chat is not responding

Reload the page and try again. If the issue persists, check your internet connection. Long documents may take a few extra seconds to process on the first message of a new thread.

Responses are low quality or off-topic

Make sure your document has enough content for the AI to work with. Vague prompts produce vague answers. Add detail to your question or highlight a specific section before asking.

Citations are not appearing in responses

The AI only cites sources it can find in your library or through search. If you expected a citation, verify the source exists in your library and that library search is enabled in chat preferences.

Privacy and Data Protection

Your document text is sent to the AI as context for generating responses. Conversations are personal to your account and are not shared with collaborators, even on shared documents. You can delete individual threads or clear your full chat history at any time.

Jenni does not use any user data – text, prompts, citations, or uploaded files – to train or fine-tune AI models. This applies across all features, including autocomplete, citation search, editing tools, and AI Chat. When Jenni integrates with third-party LLM providers, your data is not used for their model training either. Uploaded PDFs and research files are encrypted in transit and securely stored. Any content you create using Jenni remains yours.

Frequently Asked Questions

How do I open AI Chat in Jenni?
Click New > AI Chat from the left sidebar, or click the AI Chat icon in the right sidebar. The chat panel opens to the right of your document.
Can Jenni AI Chat read my whole document?
Yes. The AI receives your full document as context with every message. You do not need to copy-paste sections into the chat.
How do I upload a PDF to AI Chat?
Click the paperclip icon in the chat input to attach a PDF. The file uploads to your library automatically, and the AI can summarize it, answer questions about it, and help you cite it.
What is the message limit for AI Chat?
Free plans get 5 messages total, Plus plans get 500 messages per month, and Pro plans have unlimited messages.
Can other people see my AI Chat conversations?
No. Chat conversations are private to your account, even when working on a shared document.
How do I control what sources AI Chat uses?
Click the + icon above the chat box to toggle between your current document, library sources, web results, and selected text. Sources appear as tags that you can add or remove individually.
Why are citations not showing up in AI Chat responses?
The AI only cites sources it can find in your library or through web search. Make sure the source exists in your library and that library search is enabled in your chat preferences.